very good experience and I'm looking for next visit
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Situated in Bangkok, Novotel Bangkok Platinum Pratunam offers stylish, 4-star accommodation close to Big C. Guests also have exclusive access to the on-site InBalance Massage and InBalance Fitness.
This modern hotel provides an executive floor, an outdoor pool and free Wi-Fi. Guests can also enjoy free private parking on site.
Novotel Bangkok Platinum Pratunam features 288 modern air conditioned rooms. Each has a bathroom that provides slippers and bathrobes.
During their stay, guests can enjoy breakfast, lunch and dinner at The Square Restaurant, which serves Thai, international and Asian specialties. In the evening, guests can wind down in the comfortable lounge bar.
Bangkok's attractions, such as the Erawan Shrine and Centralworld, are within easy walking distance of Novotel Bangkok Platinum Pratunam. The surrounding neighbourhood is also famous for its shopping.
Fitness centre, Kids' club, Playground, Massage
Pets not allowed
Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Tour desk, Face masks for guests available, Spa, Key access, 24-hour security, Airport shuttle (surcharge), Babysitting/child care services (surcharge), Shuttle service (free), Wedding services
Wine glasses, ATM on-site, Electric kettle, Child-friendly, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Garden view, Shops (on site), Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Interconnected room(s) available, Child pool, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Trouser press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Free parking, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool with a view, Bathrobe, Private bathroom, Garden, 24-hour front desk, Steam room, Night club, Storage available, Private parking, Spa and wellness centre, Terrace/Patio, Disabled access, Rooftop pool, Beach towels, Linens, Towels, Safety deposit box, Seating area, Lift, Minibar, Shampoo, Pool bar, Shower, 24-hour check-in, Iron and ironing board, Shower cap, Accessible by lift, Slippers, First-aid kit, Snack bar, Socket near the bed, Additional toilet, Sofa, Alarm clock, Soundproof rooms, Bathtub, Soundproofing, Bidet, Body soap, Bottle of water, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Children's television networks, Safe, Sauna, City view, Towels/sheets (extra fee), Cleaning products, Dustbins, Coffee machine, Tumble dryer, TV, Upper floors accessible by lift, Conditioner, Desk, VIP room facilities, Walk-in shower, Wardrobe or closet
From 02:00 PM
Prior to 12:00 PM
Families with young children
very good location in Bangkok for shopping
very good experience and I'm looking for next visit
good location , recommended
Excellent location if you are looking for the hotel near the shopping center,Pub street, Central world,Pratounam . The decor feels a bit like a modern building through the main area, with rooms being ok in person, free breakfast, food is ok. the bar is good to enjoy a drink after a long day, tea or coffee amenities in the room.The staffs at the front desk was very helpful and great knowledge to give information, so his service is good, but remember it had no free pick up from the airport and the toilet had no lock, it is strange , l do not know why ?(like they advertise) i stayed there in double bed with my friend from 27 Sep to 01 oct 2018 . overall this was our second favorite Novotel that i stayed in Bangkok which we’ve stayed in Novotel the first time in Paris, France .
Very Pleasant and Happy Stay
Location is fantastic, right beside the Platinum Fashion Mall and inside the Pratunam shopping belt. There are food trucks just downstairs and the Talad Neon Night Market is just across the street. The lobby is on the 6th floor, but the concierge at ground floor will help you with the luggage. All the concierge are very helpful and take the initiative to help you with any queries or transport concerns. The room is very nice, the toiletries are top notch and a special mention for Ms. Claire Arnold who helped us with the arrangements and reassured us about our concerns before and after check-in. Swimming pool is also very pretty and comfortable for a soak and short swim. The towels are warm, fluffy and smells fantastic. Only thing which is not so nice, is that there is a charge for using the room telephone to call a Thai Mobile number (day tour guide) for 2 minutes. A better way could be to highlight that there is a charge for local calls so that we won't be in for a surprise during check out.
The welcome was effusive and warm as this was my 6th stay in the last two years. Upgraded, courtesy services were more than expected, special discounts on F&B, free laundry, abundant fruit basket and cookies, special rubber mat for shower floor for mobility difficulty guest. A place offered for a shower at night before leaving for the airport after a late checkout gave a high level of satisfaction even with what I considered as one of the highest room rates among Novotels in southeast Asia. A special word for all Staff, from the reception at the Ground floor to the Lobby at the 6th floor, cleaners very attentive to the slightest needs. Breakfast abundant. I chose to stay always while in Bangkok because of its location on top of the Platinum Mall where I need to do purchasing. Wonderful hotel, lovely location and very nice swimming pool! Good beds, good rain shower, and the rooms are super silent! I liked it.
A great hotel in a great shopping district.
To all the Princesses who whine and moan on these review sites that the hotel hasn't got this or that, you are not at home and the hotel caters the best is can for all TYPES and NATIONALITIES. The hotel is in a shoppers dream area with malls and shops all around it and next door to it. If you don't have the time to wait while the taxi's navigate the traffic, WALK, everything is in easy walking distance. We stayed 12 nights in room 2401, the room was clean, a good size, all the staff were polite, breakfast was great, a good selection every morning.
room lighting was dim when i first check in, aircon in the toilet was leaking after 8pm and the water leaked into the bedroom when bathing at night. services was bad and slow.
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