Krystal Cancun

Krystal Cancun

Hotel
4 stars 

Paseo Kukulcan km 9, Lotes 9 y 9A, Cancún, Quintana Roo, Mexico

Good5,376 verified ratings
7.0

S$ 169

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
S$ 169
S$ 173
S$ 173
14 more Krystal Cancun deals
14 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Restaurant
Other
Other
Pool
Restaurant
Lounge
Banquet hall
Banquet hall
Balcony
Other
Bedroom
Other
Outdoor view
Restaurant
Other
Beach
Other
Banquet hall
Other
Banquet hall
Other
Other
Bedroom
Restaurant
Restaurant
Bedroom
Bedroom
Conference room
Restaurant
Restaurant
Spa
Beach
Bedroom
Restaurant
Lobby
Other
Other
Other
Bedroom
Lobby
Other
Conference room
Other
Beach
Other
Other
Bedroom
Dining room
Other
Other
Bedroom
Bedroom
Gym
Bedroom
Restaurant
Bar
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 12 March 2026.
Thu 19-3
-
Fri 20-3
Double room
1 twin bed
S$ 169
nightly with fees
Standard Room
2 double beds
S$ 130
nightly with fees
Luxury Room
1 king bed
S$ 438
nightly with fees
Deluxe room
bed type unknown
S$ 235
nightly with fees
King room
1 king bed
S$ 165
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 12 March 2026.
Family-friendly fun on the beach, with outdoor pool Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
License number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Window
  • ATM on-site
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Picnic area
  • Pool towels
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa bed
  • Solarium
  • Balcony
  • Soundproof rooms
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Toilet
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Valet parking
  • Dining table
  • Wardrobe or closet

Activities

  • Fishing
  • Board games/puzzles
  • Golf
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Fitness centre
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment
  • Pay-per-view channels
  • Playground
  • Water park
  • Water sport facilities (on site)
  • Windsurfing
  • Massage
  • Yoga
  • Shopping

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Babysitting/child care services (surcharge)
  • Airport shuttle
Show all 119 amenities

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,376 reviews of Krystal Cancun to date. Review data was last updated on 12 March 2026.
7.0
Good5,376 verified ratings
7.0Solo
7.0Friends
7.2Couples
6.9Families
Pros +
  • The room service was good (in 4 reviews)
  • Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
  • The staff was great (in 105 reviews)
Cons -
  • Next day we left. (in 7 reviews)
  • The personal is so rude specially in front desk. (in 17 reviews)
  • It's the worst hotel ever. (in 81 reviews)
Traveller type:
Sort by:
A
3.7 Poor
HotelsCombined
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
A
6.0 Okay
HotelsCombined
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
A
7.5 Good
HotelsCombined
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 12 March 2026.
Pool
Other
Restaurant
Pool
Restaurant
Other
Other
Pool
Restaurant
Lounge
Banquet hall
Banquet hall
Balcony
Other
Bedroom
Other
Outdoor view
Restaurant
Other
Beach
Other
Banquet hall
Other
Banquet hall
Other
Other
Bedroom
Restaurant
Restaurant
Bedroom
Bedroom
Conference room
Restaurant
Restaurant
Spa
Beach
Bedroom
Restaurant
Lobby
Other
Other
Other
Bedroom
Lobby
Other
Conference room
Other
Beach
Other
Other
Bedroom
Dining room
Other
Other
Bedroom
Bedroom
Gym
Bedroom
Restaurant
Bar

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Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of S$ 514 vs. S$ 194 for Krystal Cancun. Data was last updated on 12 March 2026.
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0.1 km from city centre
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Aloft Cancun
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Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 12 March 2026.

Most Popular Landmarks

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Rental Cars

Rental cars in Cancún

Closest Airports

Cancun Airport

29 mins drive

25.8 km

Cancun Airport

29 mins drive

25.8 km

Flights to Cancun

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 12 March 2026.

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Hotels in Cancún that are rated 4 stars generally cost S$ 574/night, but on average, Krystal Cancun is available for 57% less than the average rate in the area. You can usually enjoy a stay at Krystal Cancun for S$ 247/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    With a distance of 28.2 km between Krystal Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 21m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Yes, there is a fitness centre open to guests staying at Krystal Cancun.

  • What is the check-out time at Krystal Cancun?

    Check-out should be before 12:00. For checking in at Krystal Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been S$ 247, though some users have found rates as low as S$ 144. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes - Krystal Cancun does have a restaurant. They also have a bar service for drinks.

  • Does Krystal Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Krystal Cancun. Guests can also use ironing facilities.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in September, when prices are typically at their lowest (S$ 470).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of S$ 171).

See more FAQs

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