Krystal Cancun

Hotel
4 stars
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 9800
7.6
Good
based on 5559 reviews
5,559 verified ratings
Mon 3-8
-
Tue 4-8
2 guests, 1 room
Deals from
S$ 100
/Cheapest rate per night
Provider
Nightly total
S$ 100
S$ 132
S$ 148
76 more Krystal Cancun deals
76 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Pool
Restaurant
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Other
Other
Bedroom
Restaurant
Bedroom
Bedroom
Conference room
Other
Bar
Photos of Krystal Cancun
View a collection of 24 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 27 July 2026.
Rooms
About
Reviews
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Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 27 July 2026.
Mon 3-8
-
Tue 4-8
King room
1 king bed
S$ 151
nightly with fees
1 king bed
S$ 160
nightly with fees
1 king bed
S$ 170
nightly with fees
Deluxe room
bed type unknown
S$ 159
nightly with fees
bed type unknown
S$ 191
nightly with fees
1 king bed
S$ 204
nightly with fees
Standard Room
2 double beds
S$ 100
nightly with fees
2 double beds
S$ 132
nightly with fees
2 double beds
S$ 148
nightly with fees
Double room
1 twin bed
S$ 165
nightly with fees
1 king bed
S$ 167
nightly with fees
2 double beds
S$ 175
nightly with fees
Luxury Room
bed type unknown
S$ 447
nightly with fees
2 double beds
S$ 455
nightly with fees
1 king bed
S$ 487
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 27 July 2026.
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Krystal Cancun offers 502 accommodations with minib...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
Licence number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,559 reviews of Krystal Cancun to date. Review data was last updated on 27 July 2026.
7.6
Good
5559 verified ratings
Wonderful
1828
Very good
908
Good
848
Okay
528
Fair
510
Mediocre
285
Poor
654
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3.7
Poor
Aleisha, Jan 2020
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0
Okay
Anonymous, Apr 2018
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially...
Read more
7.5
Good
ATHANASIA, Nov 2017
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

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Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of S$ 399 vs. S$ 154 for Krystal Cancun. Data was last updated on 27 July 2026.
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Aloft Cancun
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Hyatt Ziva Cancun
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Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 27 July 2026.
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A

Most Popular Landmarks

  • Cancun Convention Center284 m
  • CoCo Bongo Cancun307 m
  • Hard Rock Cafe Cancun329 m
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • La Isla Shopping Mall3.4 km
  • Kukulcan Plaza4.2 km
  • Spa at The Royal Sands4.6 km
  • Puerto Cancun7.1 km
  • Iberostar Cancun Peninsula Convention Centre8.3 km
  • Puerto Juarez8.4 km
  • Gran Puerto8.5 km
  • Iberostar Golf Club Cancun8.5 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 27 July 2026.

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Hotels in Cancún that are rated 4 stars generally cost S$ 372/night, but on average, Krystal Cancun is available for 55% less than the average rate in the area. You can usually enjoy a stay at Krystal Cancun for S$ 169/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    With a distance of 28.2 km between Krystal Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 21m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Yes, there is a fitness centre open to guests staying at Krystal Cancun.

  • What is the check-out time at Krystal Cancun?

    Check-out should be before 12:00. For checking in at Krystal Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been S$ 169, though some users have found rates as low as S$ 42. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes - Krystal Cancun does have a restaurant. They also have a bar service for drinks.

  • Does Krystal Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Krystal Cancun. Guests can also use ironing facilities.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest (S$ 476).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of S$ 174).

See more FAQs

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