Krystal Cancun

Krystal Cancun

Hotel
4 stars 

Paseo Kukulcan Km 9 Lotes 9 y 9 A, Cancún, Quintana Roo, Mexico

Good5,354 verified ratings
7.5

S$ 165

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
S$ 165
S$ 214
S$ 235
11 more Krystal Cancun deals
11 more Krystal Cancun deals
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About
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Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 27 January 2026.
Tue 3-2
Wed 4-2
King room
King room
No inclusions
1 king bed
S$ 165
nightly with VAT
King room
No inclusions
1 king bed
S$ 214
nightly with VAT
King room
No inclusions
1 king bed
S$ 235
nightly with VAT
King room
No inclusions
1 king bed
S$ 237
nightly with VAT
Double room
Double room
No inclusions
bed type unknown
S$ 165
nightly with VAT
Double room
No inclusions
1 twin bed
S$ 166
nightly with VAT
Double room
No inclusions
1 double bed
S$ 173
nightly with VAT
Double room
No inclusions
2 double beds
S$ 173
nightly with VAT
Luxury Room
Luxury Room
No inclusions
2 double beds
S$ 336
nightly with VAT
Luxury Room
No inclusions
1 king bed
S$ 437
nightly with VAT
Luxury Room
No inclusions
bed type unknown
S$ 439
nightly with VAT
Luxury Room
No inclusions
bed type unknown
S$ 729
nightly with VAT
Standard Room
Standard Room
No inclusions
2 double beds
S$ 130
nightly with VAT
Standard Room
No inclusions
1 king bed
S$ 136
nightly with VAT
Standard Room
No inclusions
bed type unknown
S$ 142
nightly with VAT
Standard Room
No inclusions
1 king bed
S$ 143
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
S$ 235
nightly with VAT
Deluxe room
No inclusions
1 king bed
S$ 245
nightly with VAT
Deluxe room
No inclusions
2 double beds
S$ 252
nightly with VAT
Deluxe room
No inclusions
2 double beds
S$ 261
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 27 January 2026.
Family-friendly fun on the beach, with outdoor pool Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
License number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Window
  • ATM on-site
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Picnic area
  • Pool towels
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa bed
  • Solarium
  • Balcony
  • Soundproof rooms
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Toilet
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Valet parking
  • Dining table
  • Wardrobe or closet

Activities

  • Fishing
  • Board games/puzzles
  • Golf
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Fitness centre
  • Kids' club
  • Kids' outdoor play equipment
  • Pay-per-view channels
  • Playground
  • Water park
  • Water sport facilities (on site)
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle
Show all 116 amenities

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,354 reviews of Krystal Cancun to date. Review data was last updated on 27 January 2026.
7.5
Good5,354 verified ratings
Pros +
  • The room service was good (in 4 reviews)
  • Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
  • The staff was great (in 105 reviews)
Cons -
  • Next day we left. (in 7 reviews)
  • The personal is so rude specially in front desk. (in 17 reviews)
  • It's the worst hotel ever. (in 81 reviews)
Traveller type:
Sort by:
A
3.7 Poor
HotelsCombined
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
A
6.0 Okay
HotelsCombined
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
A
7.5 Good
HotelsCombined
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 27 January 2026.
Pool
Restaurant
Pool
Restaurant
Other
Other
Bedroom
Pool
Balcony
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Banquet hall
Other
Other
Other
Bedroom
Restaurant
Conference room
Restaurant
Bedroom
Bedroom
Conference room
Restaurant
Restaurant
Other
Lobby
Spa
Beach
Bedroom
Restaurant
Lobby
Banquet hall
Other
Building
Bedroom
Lobby
Other
Conference room
Beach
Other
Other
Bedroom
Dining room
Other
Room amenity
Other
Bedroom
Bedroom
Gym
Bedroom
Restaurant
Bar
Banquet hall

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Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of S$ 531 vs. S$ 180 for Krystal Cancun. Data was last updated on 27 January 2026.
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0.1 km from city centre
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Aloft Cancun
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Hyatt Ziva Cancun
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Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan Km 9 Lotes 9 y 9 A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 27 January 2026.

Most Popular Landmarks

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Rental Cars

Rental cars in Cancún

Closest Airports

Cancun Airport

29 mins drive

25.8 km

Cancun Airport

29 mins drive

25.8 km

Flights to Cancun

  • How far is Krystal Cancun from Acuario Interactivo?

    You can walk to Acuario Interactivo while staying at Krystal Cancun - you’ll be about 3.4 km away.

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 27 January 2026.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    With a distance of 28.1 km between Krystal Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 21m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Getting from Cancun Airport to Krystal Cancun can be as easy as hiring a car at the airport’s car hire desk for, on average, S$ 29/day in Cancún. Luckily, Krystal Cancun has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Yes, there is a fitness centre open to guests staying at Krystal Cancun.

  • What is the check-out time at Krystal Cancun?

    Check-out should be before 12:00. For checking in at Krystal Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been S$ 270, though some users have found rates as low as S$ 129. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes - Krystal Cancun does have a restaurant. They also have a bar service for drinks.

  • Does Krystal Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Krystal Cancun. Guests can also use ironing facilities.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in September, when prices are typically at their lowest (S$ 467).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of S$ 171).

  • How far is Krystal Cancun from Acuario Interactivo?

    You can walk to Acuario Interactivo while staying at Krystal Cancun - you’ll be about 3.4 km away.

See more FAQs

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