Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Resort
 

Carretera Cancun-Chetumal Km 365, Cancún, Quintana Roo, Mexico

Excellent202 verified ratings
8.5

S$ 790

Cheapest rate

rate per night

Provider
Nightly total
S$ 790
S$ 841
S$ 857
12 more Moon Palace The Grand Cancun deals
12 more Moon Palace The Grand Cancun deals
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Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 29 November 2025.
Sat 6-12
Sun 7-12
King room
1 king bed
S$ 790
nightly with fees
1 king bed
S$ 841
nightly with fees
1 king bed
S$ 857
nightly with fees
Superior room
bed type unknown
S$ 701
nightly with fees
Deluxe room
bed type unknown
S$ 580
nightly with fees
bed type unknown
S$ 609
nightly with fees
bed type unknown
S$ 681
nightly with fees
Double room
bed type unknown
S$ 935
nightly with fees
1 twin bed
S$ 1,488
nightly with fees
bed type unknown
S$ 2,159
nightly with fees
Standard Room
bed type unknown
S$ 714
nightly with fees
bed type unknown
S$ 804
nightly with fees
bed type unknown
S$ 1,692
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Moon Palace The Grand Cancun Information

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 29 November 2025.
Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's p...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court
  • Tennis

General

  • Wine glasses
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach chairs
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Cooking classes
  • Fitness classes
  • Fitness centre
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Access to health care professionals
  • Foot massage
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 202 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 29 November 2025.
8.5
Very Good202 verified ratings
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Moon Palace The Grand Cancun

View a collection of 52 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 29 November 2025.

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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km 365 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 29 November 2025.

Most Popular Landmarks

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18 mins drive

7.8 km

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18 mins drive

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Museo Maya de Cancun

23 mins drive

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Plaza Nichupte

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Dubai Palace Casino

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Rental Cars

Rental cars at Cancun Airport

Closest Airports

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Flights to Cancun

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 29 November 2025.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    With a distance of 12.6 km between Moon Palace The Grand Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 09m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Moon Palace The Grand Cancun for pool rules and guidelines.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    Moon Palace The Grand Cancun is just 18.9 km away from the centre of Hotel Zone, Cancún. From Moon Palace The Grand Cancun you can easily get to other popular landmarks such as Royal Yak Casino and Sports Book.

  • What is the Moon Palace The Grand Cancun phone number?

    You can reach the front desk of Moon Palace The Grand Cancun at +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    There is a hotel fitness centre accessible to guests of Moon Palace The Grand Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Check-out should be before 12:00. For checking in at Moon Palace The Grand Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    Moon Palace The Grand Cancun room prices depend on your dates, room type and availability. The average price found recently is S$ 1,122/night, with the best deals starting from S$ 568/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    Yes - Moon Palace The Grand Cancun does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Moon Palace The Grand Cancun have a laundry service?

    There’s a laundry service at Moon Palace The Grand Cancun that can be used by guests. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in September, when prices are typically at their lowest (S$ 475).

See more FAQs

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