Moon Palace The Grand Cancun

Resort
5 stars
Carretera Cancun-Chetumal Km. 36.5, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 6000
8.2
Excellent
based on 235 reviews
235 verified ratings
Sat 1-8
-
Sun 2-8
2 guests, 1 room
Deals from
S$ 620
/Cheapest rate per night
Provider
Nightly total
S$ 620
S$ 630
S$ 674
61 more Moon Palace The Grand Cancun deals
61 more Moon Palace The Grand Cancun deals
Pool
Pool
Other
Pool
Other
Other
Bedroom
Gym
Bedroom
Bar
Outdoor view
Lounge
Bar
Bedroom
Restaurant
Other
Other
Photos of Moon Palace The Grand Cancun
View a collection of 17 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 25 July 2026.
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Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 25 July 2026.
Sat 1-8
-
Sun 2-8
Deluxe room
bed type unknown
S$ 620
nightly with VAT
Double room
bed type unknown
S$ 889
nightly with VAT
King room
1 king bed
S$ 882
nightly with VAT
Standard Room
bed type unknown
S$ 711
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Moon Palace The Grand Cancun Information

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 25 July 2026.

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
Licence number: 002-025-002113/2026

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shared toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 235 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 25 July 2026.
8.2
Very good
235 verified ratings
Wonderful
134
Very good
27
Good
20
Okay
12
Fair
10
Mediocre
6
Poor
26
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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 25 July 2026.
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5

Most Popular Landmarks

  • Lakam Centre Cancun-Riviera Maya6.3 km
  • El Rey Ruins10.6 km
  • Playa Delfines10.8 km
  • Iberostar Golf Club Cancun11.1 km
  • Iberostar Cancun Peninsula Convention Centre11.4 km
  • Poliforum Benito Juarez13.6 km
  • Spa at The Royal Sands15 km
  • Kukulcan Plaza15.5 km
  • La Isla Shopping Mall16.3 km
  • La Gran Plaza18.1 km
  • Cancun Golf Club at Pok Ta Pok18.9 km
  • Estadio Olímpico Andrés Quintana Roo19.1 km

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 25 July 2026.

  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    Nightly rates at Moon Palace The Grand Cancun will generally be 86% cheaper than the average 5-stars hotel in Cancún. When staying at Moon Palace The Grand Cancun, you should be prepared to pay about S$ 1,066/night, which is considered to be a good deal in Cancún for a 5-stars hotel.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    With a distance of 12.6 km between Moon Palace The Grand Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 09m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Moon Palace The Grand Cancun for pool rules and guidelines.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    Moon Palace The Grand Cancun is just 18.9 km away from the centre of Hotel Zone, Cancún. From Moon Palace The Grand Cancun you can easily get to other popular landmarks such as Torre Escenica.

  • What is the Moon Palace The Grand Cancun phone number?

    You can reach the front desk of Moon Palace The Grand Cancun at +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    There is a hotel fitness centre accessible to guests of Moon Palace The Grand Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Check-out should be before 12:00. For checking in at Moon Palace The Grand Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    Moon Palace The Grand Cancun room prices depend on your dates, room type and availability. The average price found recently is S$ 1,066/night, with the best deals starting from S$ 47/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    Yes - Moon Palace The Grand Cancun does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Moon Palace The Grand Cancun have a laundry service?

    There’s a laundry service at Moon Palace The Grand Cancun that can be used by guests. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in October, when prices are typically at their lowest (S$ 476).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Thursday, when the nightly price is typically at its lowest (average nightly rate of S$ 1,097).

See more FAQs

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