JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Hotel
5 stars 

Jalan Embong Malang 85-89, Surabaya, Indonesia

Excellent1,152 verified ratings
9.0

S$ 106

Cheapest rate

rate per night

Provider
Nightly total
S$ 106
S$ 116
S$ 116
17 more JW Marriott Hotel Surabaya deals
17 more JW Marriott Hotel Surabaya deals

Best deals for JW Marriott Hotel Surabaya

Explore the most appealing deals available for JW Marriott Hotel Surabaya, ensuring you get the best value for your stay. Properties were last updated on 31 October 2025.
Fri 7-11
Sat 8-11
Deluxe room
bed type unknown
S$ 106
nightly with VAT
1 king bed
S$ 116
nightly with VAT
1 king bed
S$ 116
nightly with VAT
King room
1 king bed
S$ 78
nightly with VAT
1 king bed
S$ 100
nightly with VAT
bed type unknown
S$ 110
nightly with VAT
Double room
bed type unknown
S$ 110
nightly with VAT
2 double beds
S$ 111
nightly with VAT
2 double beds
S$ 111
nightly with VAT
Executive room
1 king bed
S$ 229
nightly with VAT
bed type unknown
S$ 326
nightly with VAT
bed type unknown
S$ 326
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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JW Marriott Hotel Surabaya Information

Discover essential information, amenities, and features of JW Marriott Hotel Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 31 October 2025.
Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibr...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 315 458 888

Perks and amenities at JW Marriott Hotel Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at JW Marriott Hotel Surabaya
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

General

  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Night club
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing
  • Washing machine

Activities

  • Aerobics
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Indoor play area
  • Kids' club
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • Spa
  • Access to health care professionals
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (free)

Reviews for JW Marriott Hotel Surabaya

Read firsthand reviews and testimonials from guests who have stayed at JW Marriott Hotel Surabaya, providing insights into their experiences. Travellers have left 1,152 reviews of JW Marriott Hotel Surabaya to date. Review data was last updated on 31 October 2025.
9.0
Wonderful1,152 verified ratings
Pros +
  • Comfy bed and delicate toilet. (in 9 reviews)
  • Gym sauna and jacuzzi are great (in 2 reviews)
  • "The facilities were excellent, and we enjoyed great food in the Executive Lounge." (in 4 reviews)
Cons -
  • Just that I was not able to turn of the AC. (in 1 review)
  • "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
  • nothing i didn't like (in 4 reviews)
Traveller type:
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9.7 Wonderful
HotelsCombined
Pros: spacious room, good view, close to mall. Cons: AC a little louder.

Photos of JW Marriott Hotel Surabaya

View a collection of 60 photos showcasing the rooms, amenities, and facilities of JW Marriott Hotel Surabaya to help you visualise your stay. Photos for this property were last updated on 31 October 2025.

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Explore Tegalsari, Surabaya

JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in the Tegalsari neighbourhood of Surabaya. Popular landmark data was lasted updated on 31 October 2025.

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  • How far is JW Marriott Hotel Surabaya from Ampel Mosque?

    You can walk to Ampel Mosque while staying at JW Marriott Hotel Surabaya - you’ll be about 3.5 km away.

  • Is JW Marriott Hotel Surabaya close to Monumen Kapal Selam?

    Walking distance - there’s 1.8 km between Monumen Kapal Selam and JW Marriott Hotel Surabaya.

FAQs when booking at JW Marriott Hotel Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at JW Marriott Hotel Surabaya. FAQs were last updated on 31 October 2025.

  • How close is JW Marriott Hotel Surabaya to the nearest airport, Surabaya Juanda Airport?

    At 23.3 km away, Surabaya Juanda Airport is the closest airport to JW Marriott Hotel Surabaya. The average expected drive time from JW Marriott Hotel Surabaya to Surabaya Juanda Airport is 0h 18m. It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Surabaya Juanda Airport to JW Marriott Hotel Surabaya?

    JW Marriott Hotel Surabaya has parking for hotel guests so for most visitors spending time in Surabaya, hiring a car for around S$ 88/day may be the best option. This will enable you to get to and from Surabaya Juanda Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at JW Marriott Hotel Surabaya?

    Yes, JW Marriott Hotel Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the JW Marriott Hotel Surabaya phone number?

    The best way to contact JW Marriott Hotel Surabaya is by calling +62 315 458 888.

  • Does JW Marriott Hotel Surabaya have Wi-Fi available?

    Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at JW Marriott Hotel Surabaya?

    Yes, JW Marriott Hotel Surabaya has a fitness centre available to guests throughout their stay.

  • What is the check-out time at JW Marriott Hotel Surabaya?

    The standard check-out time at JW Marriott Hotel Surabaya is 12:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at JW Marriott Hotel Surabaya, Surabaya?

    Prices at JW Marriott Hotel Surabaya will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been S$ 139, though some users have found rates as low as S$ 85. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at JW Marriott Hotel Surabaya?

    JW Marriott Hotel Surabaya does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does JW Marriott Hotel Surabaya have a laundry service?

    JW Marriott Hotel Surabaya does have a laundry service. Contact the property for details. There is also an ironing board and iron in the accommodation.

  • Does JW Marriott Hotel Surabaya offer accessible rooms?

    Yes, JW Marriott Hotel Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at JW Marriott Hotel Surabaya?

    For the best chance to save money on your JW Marriott Hotel Surabaya reservation, consider staying in October, when prices are typically at their lowest (S$ 12).

  • In what area of Surabaya is JW Marriott Hotel Surabaya located?

    JW Marriott Hotel Surabaya is located within the Tegalsari area of Surabaya. Utilise the map on this page to understand where JW Marriott Hotel Surabaya is in relation to the rest of Surabaya.

  • Are there any other JW Marriott hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular JW Marriott property in Surabaya is JW Marriott Hotel Surabaya.

  • What is the cheapest day to check into JW Marriott Hotel Surabaya?

    Consider checking into JW Marriott Hotel Surabaya on Saturday, when the nightly price is typically at its lowest (average nightly rate of S$ 132).

  • How far is JW Marriott Hotel Surabaya from Ampel Mosque?

    You can walk to Ampel Mosque while staying at JW Marriott Hotel Surabaya - you’ll be about 3.5 km away.

  • Is JW Marriott Hotel Surabaya close to Monumen Kapal Selam?

    Walking distance - there’s 1.8 km between Monumen Kapal Selam and JW Marriott Hotel Surabaya.

See more FAQs

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