Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers

Hotel
 

Jalan Embong Malang 25-31, Surabaya, Indonesia

ExcellentBased on 264 reviews
8.8

S$ 90

Cheapest rate

per night

Thu 21-10
Fri 22-10
...and more

Best Deals for Sheraton Surabaya Hotel & Towers

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Thu 21-10
Fri 22-10
Thu 21-10
Fri 22-10
...and more

Reviews for Sheraton Surabaya Hotel & Towers

ExcellentBased on 264 reviews
8.8
Rating Summary
  • Cleanliness8.8
    8.8
  • Comfort8.8
    8.8
  • Facilities7.5
    7.5
  • Food10.0
    10.0
  • Location9.4
    9.4
  • Room quality10.0
    10.0
  • Services8.7
    8.7
  • Staff9.2
    9.2
  • Value for money8.3
    8.3
Who stays here?
  • Families with young children 
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Professional Staff!

About Sheraton Surabaya Hotel & Towers

Recently refurbished, Sheraton Surabaya Hotel & Towers provides cosy 5-star accommodation in Surabaya. It has a gym, as well as a sauna, a Jacuzzi and outdoor tennis courts.

Those staying at ...

Good to know

Distance to city centre

2.0 km

Location rating

8.8

Nearest airport

Surabaya Juanda

Distance to airport

14.0 km

Policies

Check-in

14:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Policy

Pets not allowed

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+62 315 468 000

Amenities at Sheraton Surabaya Hotel & Towers

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Computer use available
  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shoeshine
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Hot spring bath
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach towels
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Baby safety gates
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Bridal suite
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Children's television networks
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • VIP room facilities
  • Dining table
  • Wardrobe or closet

Activities

  • Fitness centre
  • Water sport facilities (on site)
  • Outdoor tennis
  • Massage

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of Sheraton Surabaya Hotel & Towers

Where is Sheraton Surabaya Hotel & Towers

Getting Around

Surabaya Pasar Turi1.8 km

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Does Sheraton Surabaya Hotel & Towers have COVID-19 safety policies in place?

    Social distancing practices and increased sanitisation of surface areas are some of the new safety features to expect when visiting Sheraton Surabaya Hotel & Towers. Policy details may vary by location. For more details, check directly with our partner Global Cleanliness Council.

  • How close is Sheraton Surabaya Hotel & Towers to the nearest airport, Surabaya Juanda?

    At just 14.0 km apart, the expected drive time from the nearest airport, Surabaya Juanda, to Sheraton Surabaya Hotel & Towers is 17min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Surabaya Juanda to Sheraton Surabaya Hotel & Towers?

    Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Sheraton Surabaya Hotel & Towers?

    Yes. Many people visiting Surabaya look for a hotel with a pool. Sheraton Surabaya Hotel & Towers has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Sheraton Surabaya Hotel & Towers phone number?

    For assistance regarding your reservation at Sheraton Surabaya Hotel & Towers please call +62 315 468 000.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sheraton Surabaya Hotel & Towers?

    Yes, there is a fitness centre open to guests staying at Sheraton Surabaya Hotel & Towers.

  • What is the check-out time at Sheraton Surabaya Hotel & Towers?

    Check-out should be before 12:00. For checking in at Sheraton Surabaya Hotel & Towers, guests should plan for any time after 14:00 on the day of their scheduled arrival.

  • Is there a restaurant at Sheraton Surabaya Hotel & Towers?

    Sheraton Surabaya Hotel & Towers does have a restaurant. They also have a bar service for drinks.

  • Does Sheraton Surabaya Hotel & Towers have a laundry service?

    Yes, there is a hotel laundry service for guests at Sheraton Surabaya Hotel & Towers. There are irons (and ironing boards) at the property too.

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