Hotel New Otani Osaka

Hotel New Otani Osaka


1-4-1 Shiromi Chuo-ku, Osaka, Japan

ExcellentBased on 1,069 reviews

S$ 146

Cheapest rate

per night

Fri 20-5
Sat 21-5
...and more

Best Deals for Hotel New Otani Osaka

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Fri 20-5
Sat 21-5
Fri 20-5
Sat 21-5
...and more

Reviews for Hotel New Otani Osaka

ExcellentBased on 1,069 reviews
Rating Summary
  • Cleanliness9.1
  • Comfort9.1
  • Facilities7.0
  • Food7.0
  • Location8.9
  • Room quality9.2
  • Services8.6
  • Staff9.3
  • Value for money8.2
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families most popular!
  • Mature couples 
  • Young couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Good hotel, but F&B needs improvement


Oct 2019

Good hotel, but F&B needs improvement

Overall up to 'New Otani' brand standards, but the food selection in the weekend dinner buffet was quite disappointing.

About Hotel New Otani Osaka

Just a short drive from Nipponbashi, the hotel provides a modern base in Osaka and features exclusive views of Osaka Castle. It offers superior fitness facilities, including an outdoor pool, outdoor t...

Good to know

Distance to city centre

3.8 km

Location rating


Nearest airport

Osaka Kansai Intl

Distance to airport

39.9 km







Wi-Fi available in all areas


Policies vary by room type and provider.

Contact Number

+81 669 411 111

Amenities at Hotel New Otani Osaka

Top Features

Free airport shuttle
Free Wi-Fi


  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Hot tub
  • Interconnected room(s) available
  • Indoor pool
  • CCTV in common areas
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Parking
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Pyjamas
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Radio
  • Non-smoking rooms available
  • Disabled access
  • Towels
  • Safety deposit box
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tatami (traditional Japanese flooring)
  • Telephone
  • Kettle
  • Carpeted
  • CD player
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Wardrobe or closet


  • Bicycle hire
  • Fitness centre
  • Tennis
  • Hiking


  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Face masks for guests available
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Wedding services
  • Airport shuttle

Photos of Hotel New Otani Osaka

Where is Hotel New Otani Osaka

Most popular landmarks

Osaka-jo0.8 km
Shinsaibashi Shopping Arcade3.5 km
Dotonbori Glico Man Sign3.7 km
Umeda Sky Building4.3 km
Tennoji Koen4.9 km
Abeno Harukas5.3 km

Getting Around

Osaka Willer Bus Terminal4.3 km
Shin-Ōsaka5.7 km

FAQs when booking at Hotel New Otani Osaka

  • How close is Hotel New Otani Osaka to the nearest airport, Osaka Kansai Intl?

    With a distance of 39.9 km between Hotel New Otani Osaka and the nearest airport, Osaka Kansai Intl, the drive typically takes about 49min depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Osaka Kansai Intl to Hotel New Otani Osaka?

    One of the more popular options today is to take a taxi or ridesharing service directly from Osaka Kansai Intl to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Hotel New Otani Osaka?

    Yes. HotelsCombined users travelling to Osaka often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hotel New Otani Osaka for pool rules and guidelines.

  • What is the Hotel New Otani Osaka phone number?

    For questions about Hotel New Otani Osaka and your reservation, contact the front desk directly at +81 669 411 111.

  • Does Hotel New Otani Osaka have Wi-Fi available?

    Yes, Hotel New Otani Osaka has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hotel New Otani Osaka?

    There is a hotel fitness centre accessible to guests of Hotel New Otani Osaka. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Hotel New Otani Osaka?

    Check-out should be before 12:00. For checking in at Hotel New Otani Osaka, guests should plan for any time after 14:00 on the day of their scheduled arrival.

  • Is there a restaurant at Hotel New Otani Osaka?

    Hotel New Otani Osaka does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Hotel New Otani Osaka have a laundry service?

    Yes, there are laundry services usually available at Hotel New Otani Osaka, Osaka, Japan.

  • How close is Hotel New Otani Osaka from the Osaka city centre?

    Hotel New Otani Osaka is just 1.3 km away from the centre of Naniwa, Osaka. From Hotel New Otani Osaka you can easily get to other popular landmarks such as Dotonbori Glico Man Sign.

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