Swissotel Nankai Osaka Hotel

The location brought us great accessibility, on the direct airport express line from Kansai Airport and next to Dotonburi, is excellent. There is direct access to the metro rail network. The service was excellent especially at the front desk and concierge. The bed is like a cloud, and it's extremely comfy. The view from the hotel room is amazing. They supplied a travel buddy (Iphone) free for use it was invaluable for map locations and even free calls, TV news was available from ABC & CCN. so no one misses out on anything. Variety of breakfast buffet with both international and good Japanese selection. Loved everything about this accommodation. Would recommend this hotel.

Location is good. It have direct train to airport. Also it just need 5 minutes walk to the famous shopping area. Very friendly staff and helpful concierge that help us confirm restaurant bookings. Room is very clean and decent size for Japan. Direct train service from the Osaka Kansai Airport which the hotel is just above the Namba Station. Need to improve on the housekeeping. There is cigarette smoke smell in the hotel room and along the passage way to the room.

Heard of many feedback about the challenge to carry luggage up and down the stairs if the mode of transport to and fro the airport is by train. We definitely made a wise choice in choosing Swissotel Nankai as it is located just above the Namba Station with short walk and escalators to bring up directly up to the hotel lobby. We were greeted by pleasant English speaking receptionist on arrival. Room was spacious and clean. The next bonus was the sumptuous spread of international breakfast at level 36 which we look forward to every morning. The panoramic view if the city was breathtaking. We also tried the other amenities like the indoor swimming pool and gym. Don't miss out their changing room and the vanity area. On the overall, we enjoyed our stay and will definitely return if we visit Osaka again. Thank you so much.

Perfect location if one is coming in from Kansai airport - its literally door to door under shelter. All the staff we cross paths with were polite and always ready to assist with a smile. The executive lounge was small but cosy and the evening drinks and snacks were good. We gave our feedback and it was attended to promptly. The hotel is right above Takashimaya which has a wonderful food hall and plenty of shopping at Namba station and the famous Dontonburi area. The breakfast was in my opinion very good tasty and unusual pastries and very good porridge and juices. The only main issue we encountered was the smell of cigarette smoke in our bathroom although we were in a non smoking room. Would definitely stay again if we decide to visit Osaka and would recommend it to my family, friends. A big thank you to all staff and especially Lianne from the lounge for recommending the Japanese bathhouse with the private room for couples.

Very nice, will definitely stay there next time.

we bid a good price via hotel combinery, so lucky. the hotel staff are quick response and polite. everything is good except the quality of shampoo and conditioner need to be improved. otherwise, no complaints!