Exceptionally professional and efficient staff who went the additional mile to help and all with an awfully pleasant attitude. The room measure was a little small however it was ordinary for Japan standards and was greatly well displayed and clean. The cleaning service was too exceptionally great and we had zero complaints. The hotel is found right close the rail staion and is exceptionally well located being near to shops, cafes and eateries as well as expansive division sties. The location is most convenient with a direct limousine bus service to Kansai airport.