Shangri-La Hangzhou

Shangri-La Hangzhou

Hotel
4 stars 

78 Beishan Road, Hangzhou, China

Good609 verified ratings
7.8

S$ 175

Cheapest rate

rate per night

Provider
Nightly total
S$ 175

Best deals for Shangri-La Hangzhou

Explore the most appealing deals available for Shangri-La Hangzhou, ensuring you get the best value for your stay. Properties were last updated on 13 September 2025.
Sat 20-9
Sun 21-9
Deluxe room
Deluxe room
No inclusions
bed type unknown
S$ 175
nightly with VAT
Superior room
Superior room
No inclusions
bed type unknown
S$ 145
nightly with VAT
Superior room
No inclusions
bed type unknown
S$ 150
nightly with VAT
Superior room
No inclusions
bed type unknown
S$ 167
nightly with VAT
Superior room
No inclusions
bed type unknown
S$ 209
nightly with VAT
King room
King room
No inclusions
bed type unknown
S$ 159
nightly with VAT
King room
No inclusions
1 king bed
S$ 162
nightly with VAT
King room
No inclusions
1 king bed
S$ 172
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Shangri-La Hangzhou Information

Discover essential information, amenities, and features of Shangri-La Hangzhou, providing insights into what to expect during your stay. Information on this property was last updated on 13 September 2025.
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G n...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8797 7951

Perks and amenities at Shangri-La Hangzhou

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-La Hangzhou
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

General

  • Window
  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic pillow
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Key card access
  • No smoking
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Non-feather pillow
  • Pyjamas
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Storage available
  • Private parking
  • Quiet street view
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Adapter
  • Slippers
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Bicycle hire
  • Board games/puzzles
  • Cycling
  • Fitness centre
  • Kids' outdoor play equipment
  • Pay-per-view channels

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Shangri-La Hangzhou

Read firsthand reviews and testimonials from guests who have stayed at Shangri-La Hangzhou, providing insights into their experiences. Travellers have left 609 reviews of Shangri-La Hangzhou to date. Review data was last updated on 13 September 2025.
7.8
Good609 verified ratings
Pros +
  • "Lou Wai Lou is a good restaurant ,located close to the hotel" (in 1 review)
  • They have a West Wing and and East Wing. (in 2 reviews)
  • The gym equipments need update. (in 1 review)
Cons -
  • Rooms were old and smelled musty. (in 19 reviews)
  • "Generally the hotel is clean, but needed some updates of inventory." (in 1 review)
  • "Room Very old and smelly, and staffs not professional, not worth its price." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-La Hangzhou

View a collection of 49 photos showcasing the rooms, amenities, and facilities of Shangri-La Hangzhou to help you visualise your stay. Photos for this property were last updated on 13 September 2025.

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Explore City Centre, Hangzhou

Shangri-La Hangzhou is located at 78 Beishan Road in the City Centre neighbourhood of Hangzhou. Popular landmark data was lasted updated on 13 September 2025.

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FAQs when booking at Shangri-La Hangzhou

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-La Hangzhou. FAQs were last updated on 13 September 2025.

  • What is the Shangri-La Hangzhou phone number?

    You can reach the front desk of Shangri-La Hangzhou at +86 571 8797 7951.

  • Does Shangri-La Hangzhou have Wi-Fi available?

    Yes, Shangri-La Hangzhou has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-La Hangzhou?

    Yes, there is a gym available to Shangri-La Hangzhou guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Shangri-La Hangzhou?

    Check-out should be before 12:00. For checking in at Shangri-La Hangzhou, guests should plan for any time after 14:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Shangri-La Hangzhou, Hangzhou?

    Prices at Shangri-La Hangzhou will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been S$ 160, though some users have found rates as low as S$ 117. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Shangri-La Hangzhou?

    There is a restaurant located in Shangri-La Hangzhou. Please contact them for kitchen hours.

  • Does Shangri-La Hangzhou have a laundry service?

    There’s a laundry service at Shangri-La Hangzhou that can be used by guests. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Shangri-La Hangzhou offer accessible rooms?

    Yes, Shangri-La Hangzhou provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Shangri-La Hangzhou?

    For the best chance to save money on your Shangri-La Hangzhou reservation, consider staying in March, when prices are typically at their lowest (S$ 67).

  • In what area of Hangzhou is Shangri-La Hangzhou located?

    Shangri-La Hangzhou is located within the City Centre area of Hangzhou. Utilise the map on this page to understand where Shangri-La Hangzhou is in relation to the rest of Hangzhou.

  • Are there any other Shangri-La hotels in Hangzhou?

    In total, there are 2 locations in Hangzhou. The most popular Shangri-La property in Hangzhou is Midtown Shangri-La, Hangzhou.

See more FAQs

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