Resort

Sandos Caracol Nature Resort & Water Park

4 stars
7.7
Good
based on 2088 reviews
2,088 verified ratings
Carretera Cancún Chetumal Km 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo
+52 984 873 4444
Thu 5-11
-
Fri 6-11
2 guests, 1 room
Deals from
S$ 192
/Cheapest rate per night
Provider
Nightly total
S$ 192
S$ 197
S$ 207
43 more Sandos Caracol Nature Resort & Water Park deals
43 more Sandos Caracol Nature Resort & Water Park deals
Beach
Other
Other
Other
Buffet
Other
Other
Other
Other
Other
Other
Other
Other
Lobby
Other
Other
Other
Other
Other
Other
Other
Outdoor view
Other
Other
Gym
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Thu 5-11
-
Fri 6-11
King room
1 king bed
S$ 256
nightly with fees
bed type unknown
S$ 422
nightly with fees
Double room
bed type unknown
S$ 260
nightly with fees
bed type unknown
S$ 299
nightly with fees
bed type unknown
S$ 400
nightly with fees
Superior room
bed type unknown
S$ 192
nightly with fees
bed type unknown
S$ 197
nightly with fees
bed type unknown
S$ 207
nightly with fees
Standard Room
bed type unknown
S$ 248
nightly with fees
bed type unknown
S$ 309
nightly with fees
bed type unknown
S$ 329
nightly with fees
Deluxe room
bed type unknown
S$ 313
nightly with fees
bed type unknown
S$ 344
nightly with fees
bed type unknown
S$ 366
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Sandos Caracol Nature Resort & Water Park Information

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
Licence number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Flexible event space
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Outdoor tennis
  • Hiking
  • Massage
  • Yoga
  • Kayaking
  • Parasailing
  • Sailing
  • Shopping

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Wedding services
Show all 123 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

7.7
Good2,088 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Hotels in Playa del Carmen that are rated 4 stars generally cost S$ 227/night, but on average, Sandos Caracol Nature Resort & Water Park is available for 37% less than the average rate in the area. You can usually enjoy a stay at Sandos Caracol Nature Resort & Water Park for S$ 313/night. This is a great deal for HotelsCombined users planning to visit Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    The distance between the closest airport, Cozumel Intl Airport, and Sandos Caracol Nature Resort & Water Park is 31.6 km and the expected drive time is about 0h 24m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. Consider visiting Parroquia de Nuestra Señora del Carmen, a popular landmark that can be accessed from Sandos Caracol Nature Resort & Water Park by various forms of transportation.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For assistance regarding your reservation at Sandos Caracol Nature Resort & Water Park please call +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    Usually Sandos Caracol Nature Resort & Water Park room prices are around S$ 313/night, with the cheapest deals starting from S$ 172/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is a restaurant located in Sandos Caracol Nature Resort & Water Park. Please contact them for kitchen hours. There is also a bar and lounge area in the hotel.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    This accommodation does offer laundry services. Guests can also use ironing facilities.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest (S$ 343).

See more FAQs

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