the service is good, staff are very attentive to customers with lovely smile.
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1346 Minami-Ishido-Cho 1346 Minami-Ishido-Cho, Nagano 380-0824, Japan Show Map
This modern hotel in Nagano offers free Wi-Fi, as well as a coffee bar and an executive floor. It provides 4-star accommodation with air-conditioned rooms.
The hotel has 235 rooms and has been recently refurbished. Welcoming and professional staff are available 24 hours a day.
Every modern room at Hotel Metropolitan Nagano comes with a refrigerator and slippers, and the bathrooms offer hair dryers and showers. Each have their very own sitting area and a variety of entertainment options, including movies-on-demand and a flat-screen TV.
Guests are able to relax with a drink at Hotel Metropolitan Nagano's bar and dine on regional style food in the restaurant. Dining options at the hotel include The Iris café and Chinese restaurant. Buffet breakfast is served daily.
Hotel Metropolitan Nagano provides a convenient base to explore Nagano Athletic Stadium and Zenko-ji, as well as everything the local area has to offer. It is within a 20-minute walk of Gondo Station, which allows for convenient access in and around Nagano.
Pay-per-view channels, Massage
Pets not allowed
Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Spa, Beauty salon, 24-hour security, Wedding services
Electric kettle, Entire unit wheelchair accessible, Fan, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Packed lunches, Free toiletries, Shops (on site), Room service, Smoke alarms, Heating, Hypoallergenic pillow, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Key card access, CCTV in common areas, Kids meals, CCTV outside property, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Lowered sink, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Mountain view, Air-conditioned, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Outdoor furniture, Pyjamas, Trouser press, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Coffee shop, Private bathroom, 24-hour front desk, Designated smoking area, Storage available, Private parking, Non-smoking rooms available, Disabled access, Linens, Towels, Safety deposit box, Seating area, Lift, Shampoo, Shower, Accessible by lift, Slippers, Smartphone, Socket near the bed, Alarm clock, Soundproof rooms, Bathtub, Soundproofing, Body soap, Telephone, Carpeted, Refrigerator, Chapel/shrine, Toilet, Toilet paper, Safe, Toothbrush, City view, Cleaning products, Dustbins, TV, Upper floors accessible by lift, Conditioner, Desk, Vending machine (drinks), Wardrobe or closet
Internet, Free Wi-Fi
From 03:00 PM
Prior to 12:00 PM
Rating summary
Anonymous
Families with young children
Jan 2020
location is super, close to the train station
the service is good, staff are very attentive to customers with lovely smile.
PC
Young couples
Oct 2019
Clean and good location, connected to Nagano JR station
Convenient, and surrounded with good food within walking distance.
Judy C
Mar 2019
Awesome Place!
The area is completely phenomenal. Found right next door to Nagano prepare station, the inn can really be gotten to through a walkway from the station without indeed going exterior (2min walk). There's a enormous assortment of eateries, shopping and a new nourishment court found inside the station complex, so it is all right on the doorstep. As distant as Japanese benchmarks go, the room was tremendous. Smooth, present day, clean and smart. I had a awesome city and mountain see from the 11th floor through a huge window. The bed was huge and comfortable, the bedding truly warm/cozy and there were parts of diverse pads to select from on the bed (all diverse delicateness levels). The washroom was a tad tight, but had a enormous bath and truly great quality toiletries. There was too a huge sum of pantry and drawer space - I was able to unload all of my gear! In spite of being another entryway to the station, it was super calm at night and I had no disturbed rest at all. The warming was able to be adjusted and turned on/off, which was important as I stayed at the end of winter (was actually snowing when I was there). The free wifi supplied was fast and reliable. Staff were friendly and helpful and there were lots of free travel maps and information pamphlets available in the lobby. I booked through Agoda for only about $75 AUD a night and I honestly almost felt guilty for paying such a low price for such a fantastic hotel! I cannot recommend this hotel highly enough, you will not be disappointed.
David R
Mar 2019
Great Esteem!
Remained for one night on our visit to Nagano and was exceptionally wonderfully shocked and inspired with the lodging. Amazing views of the city and mountains within the foundation, exceptionally open room and washroom with all conveniences and offices catered for. Bed was amazingly comfortable and the breakfast determination was amazing. Impeccably found another to the prepare station, making it exceptionally simple to explore the city or head out of the area.I proposed this inn to numerous individuals out there.
Anonymous
Solo travellers
Aug 2018
Staff are kind, thoughtful, helpful and conscientious.
On 31st July, my car could not move due to battery drainage. Miss Yokose offered a helping hand by contacting toyota rent a car and the insurance company. She even accompanied me for more than 1 hour in the carpark to wait for road service. Actually, the carpark was extremely hot and without ventilation. During the waiting, she provided some cool drinks to me and the mechanic, acting as a translator as I did not speak Japanese. She was kind, careful and conscientious. Another staff Mr Tanaka was very helpful and thoughtful as well. He was acting as a translator when we dealt with the car rental company. He helped to reset the GPS and even drove my car to the repair shop with me to replace the battery. He did all of the above spontaneously, I am really grateful for their help. Without them, I could not communicate with the mechanic from road service and also the staff of the repair shop. I would fall in a sense of helplessness and desperation. Fortunately, with their help, the matter resolved smoothly.
Rolando V. O
Mar 2018
Well Maintained
Great place to stay in terms of location and much cheaper than staying at the ski resort. It was close to plenty of good restaurants and transportation. The room was clean, spacious and we'll maintained. Great amenities and well provided toiletries. Hotel staff were professional, respectful and very attentive. Great value for money. Breakfast and restaurant food was quite expensive. We had some challenges with their level of English and we don't speak any of their language. Just a piece of advice make sure to take your translator apps.
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