You could hardly find a more convenient location. When I came out of the Sapporo JR station and looked up, there was the Gracery a block away. It was also a good location for doing out of town trips to Otaru. The staff was so nice. I don't think I have ever received such a warm welcome and so much dedicated customer service. From the moment we arrived until the moment we left the staff were smiling and offering to help us with anything and everything. Lovely new place with many choice of rooms. Bathroom was the standard pre-fab Japanese bathroom but was clean and had complete amenities. Also a fair price and a centric location make this hostel/hotel a great deal. We commend our cleaning lady as she always did a great job cleaning.