not bad. the restaurant beside is also nice !!
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Just a short car trip from the Malacca Straits Mosque, Hallmark Crown Hotel offers a modern base and showcases unique views of Malacca. It also features an outdoor pool and a rooftop terrace.
This 4-star hotel provides an express check-in and check-out feature, a kids pool and meeting rooms. Staff are available 24/7 and can book tours and tickets.
Hallmark Crown Hotel has 92 modern rooms that are equipped with all the essentials to ensure an enjoyable stay.
Those staying at Hallmark Crown Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby at mealtime.
The hotel is close to restaurants and shops, and is a short car ride from AEON Bandaraya Melaka Shopping Centre. Dataran Pahlawan and the A Famosa are each within walking distance.
Indoor play area
Pets not allowed
Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Laundry service, Meeting/Banquet facilities, Contactless check-in/check-out, Shuttle service (additional charge), Airport shuttle
Electric kettle, Family rooms, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Child pool, Outdoor pool, Key card access, CCTV in common areas, No smoking, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Use of cleaning chemicals that are effective against coronavirus, Cable or satellite TV, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Free parking, Free long-term parking, Staff follow all safety protocols as directed by local authorities, Coffee shop, Private bathroom, Garden, 24-hour front desk, Designated smoking area, Storage available, Private parking, Terrace/Patio, Disabled access, Linens, Towels, Safety deposit box, Grill, Rooftop, Lift, Minibar, Shampoo, Shared lounge/TV area, Shower, Iron and ironing board, Accessible by lift, Adapter, Slippers, First-aid kit, Soundproof rooms, Bathtub, Bidet, Body soap, Bottle of water, Bridal suite, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Toothbrush, City view, Towels/sheets (extra fee), Cleaning products, Dustbins, TV, Upper floors accessible by lift, Desk, Vending machine (drinks), Vending machine (snacks), Wardrobe or closet
Wi-Fi available in all areas, Internet, Free Wi-Fi
From 03:00 PM
Prior to 12:00 PM
not bad. the restaurant beside is also nice !!
I did not expect the hotel to be good because of the cheap price. I booked a room for RM150 with 4 beds, two single beds and one large queen size. The rooms are clean and have all the facilities maintained. I love the shower head with colorful lights. In the spacious bathroom (there is a bath too!). The hotel's location is just 1km from Mahkota Parade, so if you want to walk to the nearby mall for shopping and watching movies, this is the hotel of your choice.
Nice Buffet Breakfast
Our rooms were clean and comfortable. The air conditioning kept us very cool. The mini-fridge worked. The bathroom was a reasonable size, and the shower produced lots of hot water. We had all we needed. There was more. We discovered a hot and cold water dispenser at the end of the hallway near our rooms. Excellent for filling up our bottles before we started our bike ride back home. The room rate included a buffet breakfast. There was a reasonable choice of food fried noodles, nasi lemak, baked beans, sausages, waffles, cereal., but no eggs. We were disappointed, but there was enough other food for us. A few minutes later the lady who was running the waffle maker appeared at our table with fried eggs for each of us. That was a level of service which we did not expect from a budget hotel. The staff are friendly and helpful. Another plus. The Hallmark Crown is a 500 metre walk from Jalan Merdeka, which is where restaurants and malls are. Uber and Grabcar operate in Melaka, so getting around is easy. The Hallmark Crown Hotel is now top of our list of hotels to use the next time we do a cycling trip to Melaka. Excellent value for money.
helpful,friendly front desk.
cafeteria need some improvements,limited choice. swimming pool need to improve. customer service ok,helpful and friendly. Room are clean and well kept. worth for what i have paid.
Groups of friends
good hotel to stay
everything is good
Bad service and unkept room.
Bad customer service especially the Chinese lady who are supposingly a senior. Rude to her customer and show her frustration to them. The staff forget to book the room for me and after ding-dong-ing for a while they found my booking and upgraded my room due to no room left. There was slight arguments with other guests in front counter because the other guests complained the room they got is smelly and after a while the receptionist relunctantly change for them. The way they handle the situation is not professional at all. The room they upgraded for me supposingly the premier excustive which i pressume is one of their best room. However, the room look old and unkept. This hotel is consider new but it looks like a 20yrs old building. The floor in the premier room is cracked and they didn't cover it properly, I didn't realise it earlier so during midnight I went to the loo I actually step on the broken pieces of it and luckily its just small minor cut on my toe. Breakfast the choices are limited. Overall, I would say I am very disappointed in the service. I will not go back there again.
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