Eastern And Oriental Hotel Hotel

the service was excellent, excellent location

The place is like a palace, endlessly magnificent, with approachable staff who make you feel comfortable and welcome. the hotel is simply great, nice big room at the new wing, generous breakfast spread, good location at the edge of the busy downtown but still walking distance to the local food. Free daily cocktail hours from 5-6 pm is much appreciated with free-flow of beverages & light snacks. Expensive compared to most other hotels we've stayed at in S.E Asia but thankfully it did not disappoint.

I really love this place. From arrival to departure, there was not a single reason to complain which is unusual for me. Great location, only a short drive to Gurney Drive and the heritage part of Georgetown. Walking distance to tourist attractions and also bars and restaurants. The room was both elegant and comfortable. Our room was comfortable and I loved that we had the option of a roof fan rather than air conditioning. We had a spectacular view from our room. We did wallow in the large and generous rain shower. The property has two swimming pools and a load of restaurants to choose from. There was free drinks and fruits given out daily at the new wing. Plenty of complimentary water and soft drinks, a capsule coffee machine and fruit delivered daily. Breakfast was included with a full on buffet on the ground floor and a more reserved continental offering on the 6th floor. By the way, the food in both was exceptional. Everything was great! The staff in every area were both polite and helpful. Definitely will stay here again.

Excellent service. We needed to get to an emergency room, and they were very helpful to let taxi driver know where we needed to go, and asked taxi to wait for us.

great facilities, spacious room, breakfast with wide variety, happy hour with free drinks n snacks, good location. Poor reception service for a five star hotel. Swimming pool opens at 7am but staff only turn up at 7:30am. Rubbish found on pool side possibly left behind from the night before. Tissue paper found at the bottom of the pool!

We stayed in the Corner Suite of the new Victory Annexe wing for four nights. It was such a beautiful and spacious suite with gorgeous furnishings that I had to book it for an additional night just to soak it all in. We enjoyed the expense of the dining and living room and a separate toilet for guests. The bedroom was equipped with another television, large desk and large patio doors that led out to the wraparound balcony. Since our adult son stayed with us that weekend, we could even close the interior doors and shutters for added privacy between the bedroom and living room area. The extra charges of room 150 for an additional person (bed and breakfast) were really reasonable for a 5 star hotel. A large number of our relatives had also booked their stay there to attend our daughter's Wedding Reception at the Grand Ballroom that weekend. Everyone was so impressed with their rooms and the wonderful International buffet breakfast served daily. A special mention to our Events Manager, Keith Abdullah, for his dedication to making our event a great success that evening. His readiness to assist was a great blessing when you have so many little details to see to. Thank you for everything.