bed bugs in rooms. i don’t recommend staying at this hotel at all. staff told me when I complained about bed bugs that this is normal and I’m not first one to complain about this
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2 Jln Sultan Ismail 2 Jln Sultan Ismail, Kuala Lumpur 50250, Malaysia Show Map
Strategically located in the centre of the city, this 4-star hotel makes for an excellent base in Kuala Lumpur. It also features an outdoor pool, a sauna and a gym.
This elegant hotel offers a kids pool, an executive floor and 24-hour room service. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day.
Every modern room at Concorde Hotel Kuala Lumpur comes with a mini bar and a flat-screen TV, while the bathrooms offer showers and hair dryers. All provide movies-on-demand, bottled water and wireless internet access.
Concord Hotel Kuala Lumpur's restaurants, Xin Cuisine and Spices Restaurant & Wine Bar, offer guests dinner every night. In the evening, guests are invited to relax in the cosy lounge bar. A wide variety of dining options can also be found in the surrounding area.
Concorde Hotel is close to Raja Chulan Monorail Station, making it easy for guests to discover Kuala Lumpur and its surrounding areas. Guests can also visit Kuala Lumpur Tower, Petronas Towers and Suria KLCC.
Fitness centre
Babysitting or child care, Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Contactless check-in/check-out, Spa, Beauty salon, 24-hour security, Airport shuttle
Electric kettle, Radio, Non-smoking rooms available, Safety deposit box, Fire extinguisher, Gift shop, Laundry facilities, Lift, Flat-screen TV, Minibar, Free toiletries, Shops (on site), Room service, Smoke alarms, Shower, Iron and ironing board, Physical distancing in dining areas, Physical distancing rules, Slippers, First-aid kit, Process in place to check health of guests, Interconnected room(s) available, iPhone dock, Outdoor pool, CCTV in common areas, CCTV outside property, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Tea/coffee maker, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Air-conditioned, Toilet, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Safe, Sauna, City view, Guests can opt-out of accommodation cleaning service, Free parking, Staff follow all safety protocols as directed by local authorities, Valet parking, Desk, Coffee shop, Bathrobe, Private bathroom, 24-hour front desk, Designated smoking area, Storage available, Private parking
Free Wi-Fi, Wi-Fi available in all areas, Internet
From 03:00 PM
Prior to 12:00 PM
Rating summary
Anonymous
Solo travellers
Mar 2019
room has bed bugs . I told staff and they acted like this normal in this hotel
bed bugs in rooms. i don’t recommend staying at this hotel at all. staff told me when I complained about bed bugs that this is normal and I’m not first one to complain about this
Gevhina M
Feb 2019
Lovely Rooms Near Shopping
Extraordinary area, fair walking distance to Petronas Twin tower and numerous more places. Truly wonderful and clean rooms, but the thing that makes this such a great place to stay are the staff. The restaurant staff were fair as well exquisite and the nourishment was amazing. Hotel is exceptionally great, features a great buffet breakfast spread and the area of the hotel is additionally point, right within the center of downtown. Indian eatery and 7/11 store are near by. The rooms were great, airport pick up was efficient, buffet breakfast was good, close to parks, attractions and other good food places.
Rach
Young couples
Nov 2018
great location with great service
Concorde hotel is walking distance to the monorail and a short car ride to major shopping malls which was fantastic. It had all the ammenities that a 5 star hotel would have with the exception that the bed I found was really hard and not comfortable in comparison to other hotels I have visited. Apart from that the hotel ticked all the boxes and I would recommend to anyone travelling to KL.
Asta N. J
Sep 2018
Well Located
Well located with several restaurants and close proximity to the Hard Rock Cafe. Meeting rooms are adequate. Sleeping rooms are adequate, A bit old, but clean and comfortable. Staff were friendly and the service was very good. We stayed for 2 days. We arrived much earlier than the check-in time, tired from a long flight and they were extremely accommodating and had a room ready for us right away. Breakfast was also very good and special mention for the Teh Tarikh served at the restaurant.
Wayne E
Aug 2018
Enjoyable Stay
The staff were truly kind and always happy to help. Love seeing the Manager being so hands on with the hotel. The staffs were super helpful and friendly when we arrived. Checking in and out was quick and easy. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Very friendly. The location is great too, not far from the Petronas Towers and several subway stations. Extra comfortable bed and very white fluffy towels. Wonderful breakfast with many choices. The hotel team are a credit to the company. Enjoyable stay, great service.
Anonymous
Young couples
Jul 2018
friendly overall
overall the room is nice and the bed is comfortable to sleep in.
standutta
Young couples
Jul 2018
Very clean, good service from check in staff.
The staff's were excellent, rooms were very clean. Very satisfied with the stay and buffet lunch was excellent.
Tanya S
Jul 2018
Fragrance Was Best
The hotel benefits from an excellent location in downtown. Our room with city view was desirable and I'm also satisfied with the breakfasts, cleaning service & house keeping. One of the most memorable things left in my mind is a gentle, refreshing fragrance that you breathe when you enter the lobby. The room is dated, the mini closet was wide open, no closed portion, or maybe in my room it was broken and they never actually fixed it.
Travis M
Jun 2018
Great Staff
The hotel benefits from an excellent location in downtown. Our room with city view was desirable and I'm also satisfied with the breakfasts, cleaning service & house keeping. One of the most memorable things left in my mind is a gentle, refreshing fragrance that you breathe when you enter the lobby. The staff were quite courteous, though not comparable to the efficiency or the friendliness of the staff at more expensive hotels like The Mandarin Oriental or The Grand Hyatt but definitely a lot better than the snobbish and condescending staff at Shangri-la KL across the street or the equally crass and robotic staff at Traders Hotel KLCC. I would come back and stay at Concorde just for the staff.
Anonymous
Solo travellers
May 2018
Quite good value compared to cost
Clean room, nice sttafs, great location for GOKL free bus
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