The location of the hotel was excellent. Room a bit small but adequate with comfortable bed, very clean, bathroom was small but well designed with good shower. It was convenient walking along the orchard road, there is a shopping center nearby the hotel. Staff are all friendly and helpful. Canary bar is fun. Room is always spotless and cleaned in a timely manner, even when I leave the room late. I stayed in one of the Club Rooms and the service and hospitality of the staff in the club is excellent. Only negative point with this hotel is that soundproof from the rooms to the corridors is not good and the doors to the room are closing very hard causing noise which easily communicates to next rooms. Otherwise perfect and good location in the middle of Orchard Road. Fruit variety at breakfast was poor, the male staff member who prepared eggs was very rude serving male customers first although I arrived before them,