Shangri-la Surabaya

Shangri-la Surabaya

Hotel
5 stars 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 273 reviews
8.8

S$ 98

Cheapest rate

per night

Fri 5-4
Sat 6-4
...and more

Best deals for Shangri-la Surabaya

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Fri 5-4
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Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 29 March 2024.
Situated in Surabaya, Shangri-la Surabaya provides 5-star accommodation, as well as a swimming pool. It also offers complimentary wireless internet.

The hotel provides a garden to unwind in, ...

Good to know

To City Centre6.0 km
Rating8.8
Nearest airportSurabaya Juanda
Distance to airport12.5 km

Policies

Check-in time14:00
Check-out time12:00
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Amenities at Shangri-la Surabaya

Top features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Night club
  • Storage available
  • Spa and wellness centre
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness centre
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 273 reviews of Shangri-la Surabaya to date. Review data was last updated on 29 March 2024.
8.8
Very GoodBased on 273 verified guest reviews
8.1Friends
8.8Families
9.0Couples
8.4Solo

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Photos of Shangri-la Surabaya

View a collection of 58 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 29 March 2024.

Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 1,654 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 29 March 2024.

Where is Shangri-la Surabaya?

Find the exact location and address of Shangri-la Surabaya in Surabaya, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on 29 March 2024.

Most popular landmarks

Surabaya Town Square1.7 km
Surabaya Zoo2.4 km
Mpu Tantular Museum2.5 km
Royal Plaza Surabaya3.0 km
Sharp Bamboo Monument4.0 km
Tunjungan Plaza4.1 km

Getting Around

Surabaya Surabaya Gubeng4.8 km
Surabaya Pasar Turi5.0 km
Surabaya Hotel Madaeng6.8 km
Surabaya Sidotopo7.7 km

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 29 March 2024.
  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    With a distance of 12.5 km between Shangri-la Surabaya and the nearest airport, Surabaya Juanda Airport, the drive typically takes about 0h 09m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Surabaya Juanda Airport to Shangri-la Surabaya?

    Getting from Surabaya Juanda Airport to Shangri-la Surabaya can be as easy as hiring a car at the airport’s car hire desk for, on average, S$ 84/day in Surabaya. Luckily, Shangri-la Surabaya has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Shangri-la Surabaya guests. This is often the most cost-effective method of transportation when visiting Surabaya.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city centre?

    Shangri-la Surabaya is just 1.8 km away from the centre of Dukuh Pakis, Surabaya. From Shangri-la Surabaya you can easily get to other popular landmarks such as Ampel Mosque.

  • What is the Shangri-la Surabaya phone number?

    For assistance regarding your reservation at Shangri-la Surabaya please call +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes. You should consider staying at Shangri-la Surabaya if having access to a fitness centre on-site is important.

  • What is the check-out time at Shangri-la Surabaya?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 14:00.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    Usually Shangri-la Surabaya room prices are around S$ 98/night, with the cheapest deals starting from S$ 80/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Shangri-la Surabaya?

    Yes - Shangri-la Surabaya does have a restaurant. They also have a bar service for drinks.

  • Does Shangri-la Surabaya have a laundry service?

    Yes, there are laundry services usually available at Shangri-la Surabaya, Surabaya. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

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