10.0 WonderfulAnonymous, Apr 2024
Good room good ambience and facilities
10.0 WonderfulAnonymous, Apr 2024
It was a wonderful stay and I highly recommend this hotel to others
7.6 GoodAnonymous, Apr 2024
Reception desk guidance was rather slow. There were many missing pre-requests and the feedback was slow.
10.0 WonderfulAndrew, Apr 2024
LikedWe couldn’t fault this hotel. Such a friendly welcome on arrival and check-in was extremely efficient. Lovely room, beautiful pool area, excellent location and wonderful staff who couldn’t do enough for you.
DislikedOur stay was too short!
10.0 WonderfulWendy, Apr 2024
LikedThis is a wonderful hotel. I have stayed here many times before and have been delighted on every occasion. The staff are helpful, friendly and charming and really go the extra mile to make sure guests are comfortable and given exceptional service. Special mention must go to the following members of staff: Amanda and Paul on reception, Rex at the Edge restaurant, Sharon and Sogu on Floor 38, and Sally, our housekeeper for our room on floor 26. On arrival this time my mother and I were upgraded to a Pacific Club room, which was a lovely surprise. The room had fantastic views and also meant we could enjoy the delicious dining options on floor 38. We were also given early check in and late check out which was very helpful due to our flight schedules. The hotel is in a great location, with shopping malls on the doorstep and also the MRT station close by. Pan Pacific is clean, modern and has that touch of luxury without being pretentious. I would absolutely recommend staying here and my mother and I have already booked our next visit.
DislikedNothing, we thought it was super.