8.8 Very goodAnonymous, Mar 2024
We enjoyed our stay here Staff is very helpful We also love their healthy and delicious breakfast. Especially the charcoal lemon sour drink I miss Japan already 🥹 thank you we had a great stay in the heart ❤️ of Tokyo 🥹
5.0 FairJenna, Mar 2024
LikedThe staff on arrival were very welcoming and had arranged for my shipped luggage to be placed by my bed ready. I found this very very helpful. The staff in general were very pleasant.
DislikedI appreciate that the accommodation was quite cheap in comparison to other places, but I don't feel that the 'cheap cost' should be an excuse for how dirty the facilities were. The bathrooms were very dirty. We are told the bathrooms are cleaned between 11 am - 12 pm each day, but I cannot see how they are cleaned. You can tell by looking at the floor that the floors have not been cleaned for weeks. The shower cubicles and toilets were always dirty, I had to clean them down before use. The bins in the bathroom were always full. The common room was fine, be it a little cramped. I was thankfully placed in a bunk in a corner out of the way, but walking to from the toilets, was difficult if others had their suitcases out. We are told the staff on the front desk are 24/7 but they are not, one two separate mornings there was a sign placed on the desk saying 'Closed'. If I had more time in Shinjuku I would have checked out early to find a new place to stay, just based on how dirty it was.
7.0 GoodJames, Mar 2024
LikedIt was very affordable
7.0 GoodGenara, Mar 2024
LikedVery cozy
DislikedThe ladder is dangerous and the roof in the upper bed is dusty and unstable
7.0 GoodVisarn, Mar 2024
LikedLocation+ concept of decoration